MailUp App for Facebook

We've built a new, flexible email and SMS subscription app for your Facebook pages. You can find it at https://apps.facebook.com/mailupapp/

With the new MailUp App for Facebook, you can:

• Add an email and/or SMS sign up form to your Facebook page(s)


• Pick which fields to show on the form


• Set which type of fields they should be (drop-down, text, radio buttons, etc.)


• Pick which MailUp list subscribers will be added to


• Collect more precise subscription preferences using groups (e.g. Send me updates on: "Running", "Tennis", "Skiing" )


• Add a hero image and background image to set the right "look & feel" for the page

The App for Facebook is free for all MailUp users.

Browser Compatibility

We strongly recommend using Chrome or Firefox to set up the app.

Does your Facebook app work on mobile?

Like any Facebook app, ours is limited to desktop usage. For your mobile visitors, we recommend adding a call to action and linking it to an existing subscription form created in MailUp, or to a page of your site that hosts a subscription form.

How it works

Pages managed with Business Manager

If you want to install and use the app in a page managed with Business Manager. it is mandatory to enter the page via Business Manager . If you try to configure the app with a personal account, the authentication process will fail.

Allowing the MailUp app to connect

The first step is to go to https://apps.facebook.com/mailupapp/ and connect your Facebook account with the MailUp App for Facebook. Don't worry, the app will not post anything on your Facebook timeline. It will only publish the email subscription form that you will create to the Facebook tab that you will select, and only when you are ready to do so.

When you see this screen, click on Connect to proceed.

The system will prompt you to select which of the pages for which you are an administrator you want to use. The new email subscription form will become a new tab on the selected page.

If you manage multiple pages, you can add the app multiple times, once to per page that you manage. You cannot add the app twice to the same page (i.e. you cannot create two new tabs for the same page).

Click on Add Page Tab to continue.

The page will reload and will show a link to the page that you selected. Click on it and select the new tab on the page to start working on the form.

Connecting the App to your MailUp account

Next the system will ask you to connect the App to your MailUp account:

• Enter the credentials that you normally use to log into your MailUp account.


• If you don't have a MailUp account, sign up for MailUp free trial account. You can use a free trial account to connect, as long as it has not expired.


• Select the language for the App (you can later select a different language for the subscription form, if needed)


• Click Log in to connect to your MailUp account

Choosing the list

The App will now connect to your MailUp account and retrieve several pieces of information:

Select the recipient list to which you wish to add those that will subscribe to your communications using this new form. Next, choose if you want to collect emails, mobile numbers or both. You can change this setting at any time.

Building the form

The App now has all the information it needs: you can start building your new subscription form!

Form configuration

Click on the form settings icon at the top-right corner of the form to configure a few form settings.

Form settings include:

• Language. pick the language to be used on the form. For example, you may speak English, but you may be adding a form to your Spanish-speaking Facebook page. Supported languages:
  
  
  
  • French
  
  
  • English
  
  
  • Italian
  
  
  • Portuguese
  
  
  • Spanish
  
  
  • More languages may be added in the future.
  
  
  
  


• Header image. this image will be displayed at the top of the form. Supported file format: jpeg, png. Recommended Size: 1100x300 px


• Background image. this image will be displayed behind the form, filling up the Facebook tab. Supported file formats. jpg. png | Recommended Size: 1100x800 px

Field settings

You can now select which fields you wish to include in your form. The email field is added by default and cannot be removed. It is also a required field.

For each field you add to the form:

• Click on the field label to edit the label text (e.g. "First name")


• Click on the field itself to edit the placeholder text (e.g. "Enter your first name").


• Click on the pencil icon to edit the field properties

What is this icon for?